Frequently Asked Questions

What should I do when a loved one has died?

In a hospital or nursing home setting, the desired funeral home is usually asked at the time of admission or the time of death. They will call the funeral home for you once your loved one has been released by the doctor.  If the death occurs in a home, many times paramedics or hospice are there to assist your family in calling the funeral home. The family is always welcome to call our funeral home, and we will take care of contacting the doctor or county coroner for the release. The funeral home then transfers your loved one from the place of death to the funeral home. An arrangement time to share and gather information will be set either by the funeral home at the time of the transfer, if the family is present, or during a phone call following the transfer. The following items will eventually be needed by the funeral home: important documents (military discharge papers), clothing, cosmetics (if desired), perfume (if desired), a photograph for the funeral home and newspaper (if desired, needed as soon as possible), and several more photographs (up to 50) if you would like the funeral home to create a video montage.

What should I do if a loved one dies out of town or out of the country?

If you are not planning any type of visitation or service in the area where the death occurred, call us first.  We will arrange the transportation and preparation of your loved one to be brought back to our area.

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